Returns & Exchanges
At BetterTM Gift Shop, we want you to love your fashion finds. If you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Log into your account and select the order you wish to return, or use our guest portal with your order number and email to generate a return authorization.
Prepare Your Package
Securely pack your items in their original box with all tags attached, and include the printed packing slip to ensure faster processing of your refund.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing