Frequently Asked Questions
Everything you need to know about shopping with BetterTM Gift Shop.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that personalized or custom-made gifts are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I include a gift message with my purchase?
Absolutely! During checkout, you can select the 'Gift Option' to include a personalized message and remove pricing from the packing slip.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery progress in real-time.